‘Top reviews’ on Amazon help influence shoppers — but posting more than 3 can backfire

November 22, 2022

Luxury hotels post fake online reviews to compete with Airbnb, researchers discover

October 31, 2023

TripAdvisor angst: Average person reads 17 online reviews before settling on a vacation spot!

December 12, 2022

2 in 3 shoppers have more ‘impulse buys’ during Black Friday, Cyber Monday than any other time of year

December 3, 2021

No more movie critics? Americans twice as likely to listen to social media for TV recommendations than ‘experts’

April 26, 2021

Fake online reviews: If your gut tells you it’s phony, it probably is

March 9, 2021

Make or break: Just a few bad online reviews can spell disaster for restaurants

July 30, 2020

Study warns business owners of dangers from responding to negative reviews

May 4, 2022

Yelp help: Careless typos lower credibility of online reviews, study finds

March 21, 2022

Businesses that respond to online reviews see better ratings, fewer complaints, study finds

March 16, 2022