Supervisor, please: Average person sits on hold for 42 minutes when calling customer serviceSeptember 30, 2022
Most Americans say they understand supply chain issues — but 4 in 10 can’t even define itSeptember 29, 2022
‘Friendly fraud’: Nearly half of Americans think wearing clothes and then returning them should be a crimeOctober 31, 2023
Many unhappy returns! 2 in 3 shoppers say worst part of shopping — is bringing the item backJuly 3, 2022
Worth the wait? Most Americans willing to accept slower deliveries for better worker treatment by AmazonApril 7, 2021
