Lombard Street in San Francisco

Lombard Street in San Francisco (Photo by Lewis Liu on Shutterstock)

Small Cities Are Outrunning Major Metros in New Government Efficiency Ranking

In a Nutshell

  • A new WalletHub ranking of 148 U.S. cities placed San Francisco last for turning tax dollars into results, even though it has the nation’s top-ranked health system.
  • Provo, Utah landed in first place by combining a small government budget with strong scores in education, safety, and infrastructure.
  • Researchers built the ranking by dividing each city’s overall quality of services score by how much it spends per resident, so bigger budgets do not automatically mean higher marks.

San Francisco spends more per resident than nearly every other major U.S. city, yet a 2026 ranking places it last out of 148 cities for turning that spending into results. Provo, Utah, a city roughly a tenth its size, takes the opposite prize: the top spot.

Personal-finance site WalletHub set out to answer a question many taxpayers have wondered about at some point: does a bigger city budget actually buy better government? The resulting “Best- & Worst-Run Cities” ranking measures spending efficiency specifically, not overall quality of life or governance style. Researchers compared 148 of the most populated U.S. cities on measures like school quality, crime rates, health outcomes and road conditions, then weighed those results against how much each city spends per resident.

Analysts built a “Quality of City Services” score for each city from 36 metrics split evenly across six categories, financial stability, education, health, safety, economy, and infrastructure and pollution, and then divided that score by each city’s per-capita budget to produce a final “Score per Dollar Spent” rank. Data were collected as of May 19, 2026, drawing on public records, credit ratings and federal statistics rather than resident surveys. That formula is what separates San Francisco and Provo by more than 100 spots, and it shapes the rest of the list too.

San Francisco skyline
Despite high marks in health and infrastructure rankings, WalletHub found San Francisco to be the worst-run city. (Photo by Arnaud Mariat on Unsplash+)

Why San Francisco Ranks as America’s Worst-Run City

San Francisco’s trouble is not the quality of its services alone. Its Quality of City Services score ranks 41st out of 148, in the upper third of the field, and its health outcomes, covering measures like life expectancy and hospital access, rank first in the entire country. By several individual measures, San Francisco performs better than most cities on this list.

Spending is where the picture falls apart. San Francisco’s per-capita budget ranks 148th, the highest of any city studied, meaning no other city in the ranking spends more per resident. Its education score ranks 137th and its economy score ranks 130th, both among the weakest in the country, while its infrastructure and pollution score ranks third-best nationally. One of the metrics pulling the education score down was San Francisco’s high school graduation rate, the lowest of any city WalletHub studied. High spending paired with that kind of split record, some of the strongest category scores in the study alongside some of the weakest, is what produces a last-place finish under WalletHub’s formula.

A woman overlooking Provo, Utah from high up
Provo, Utah. (Photo by Don LaVange Jr. on Unsplash)

Why Provo Ranks as America’s Best-Run City

Provo’s budget runs in the opposite direction. Its per-capita spending ranks second-lowest of any city in the study, yet its Quality of City Services score still lands in the top third nationally, at 15th overall. Unlike San Francisco, which leans heavily on one standout category, Provo’s strength comes from consistency.

Its high school graduation rate sits near 91%, business growth measures around 3.1%, and its violent and property crime rates rank seventh- and eighth-lowest in the country, respectively. Road quality ranks 24th nationally, and short commute times paired with light traffic congestion round out a city that delivers steady results in nearly every category without a correspondingly large budget. In the report, WalletHub analyst Chip Lupo describes that pattern in general terms, saying, “The best-run cities in America use their budgets most effectively to provide high-quality financial security, education, health, safety and transportation to their residents.” Low debt shows up repeatedly among cities built this way, a detail Lupo tied to long-term financial stability.

Source: WalletHub

The Rest of the Best

Nampa, Idaho, took second place behind Provo on the strength of remarkably low debt: just $902 in long-term debt per resident, compared to a range of $33,000 to $36,000 per capita elsewhere in the report. Nampa also posted the second-lowest property crime rate in the country and the 21st-lowest poverty rate.

Manchester, New Hampshire, ranked third, helped by the sixth-lowest air pollution levels in the study and a low share of residents living in poverty, along with the 19th-lowest property crime rate and 25th-lowest violent crime rate nationally. Boise, Idaho, took fourth place, carrying the fifth-best safety score of any city studied, and Nashua, New Hampshire, rounded out the top five with the fourth-best economy score in the country. None of these cities carry the name recognition of a major metro, yet each turned a modest budget into results that rival or beat much larger, better-funded cities.

The Worst of the Worst

Detroit, ranked 147th, arrived at the bottom by a different route than San Francisco. Its Quality of City Services score is the lowest of any city in the study, meaning its underlying public services scored poorly before spending even entered the equation. New York, at 146th, resembles San Francisco’s pattern more closely: a respectable services score, ranked 29th nationally, undone by the second-highest per-capita budget in the study.

Oakland (145th) and Chicago (144th) each combine below-average service scores with high spending, a tougher combination to climb out of than either problem on its own. Chad R. Miller, a professor of economic development at the University of Southern Mississippi who consulted on the report, made a broader point in his commentary, stating, “Attracting and retaining talent is the most important issue facing US cities.” Cities that let both costs and service quality slip risk losing the residents and businesses that keep a local economy growing.

San Francisco is not doomed to stay at the bottom, and Provo is not guaranteed a permanent hold on first place. Budgets shift, and so do local economies. In a separate answer, Miller pointed to residents themselves as part of local accountability, noting, “Citizen engagement is crucial for local government transparency and accountability.” What this ranking captures, in the end, is a wide and consistent gap between two approaches to running a city: one built around heavy spending with an uneven payoff, the other built around spending less and still covering the basics well.

Full List: Best-Run Cities in America

Overall Rank* CityQuality of City Services Rank Total Budget per Capita Rank 
1Provo, UT152
2Nampa, ID661
3Manchester, NH333
4Boise, ID105
5Nashua, NH515
6Sioux Falls, SD1217
7Fort Wayne, IN3712
8Virginia Beach, VA240
9Lincoln, NE3119
10Mesa, AZ6210
11Las Cruces, NM856
12Oklahoma City, OK769
13Mobile, AL5714
14Dover, DE1264
15Chesapeake, VA1835
16Warwick, RI3030
17Durham, NC2633
18Jacksonville, FL978
19Lexington-Fayette, KY3828
20Missoula, MT4326
21Raleigh, NC1151
22Cedar Rapids, IA1745
23Columbus, GA1007
24Madison, WI363
25Bismarck, ND853
26Wichita, KS9613
27Grand Rapids, MI3437
28Topeka, KS8916
29Tallahassee, FL8318
30Rapid City, SD8123
31Portland, ME970
32Billings, MT9122
33Knoxville, TN4549
34Greensboro, NC6539
35Warren, MI9925
36Lubbock, TX9829
37Eugene, OR5352
38Huntington Beach, CA189
39Arlington, TX6847
40Phoenix, AZ6050
41Worcester, MA2372
42Lewiston, ME11224
43Omaha, NE5255
44Louisville, KY9441
45Gulfport, MS10932
46El Paso, TX5560
47St. Petersburg, FL3573
48Indianapolis, IN9546
49Huntington, WV10838
50Garland, TX5864
51Montgomery, AL12721
52Anchorage, AK6461
53Charlotte, NC4274
54Fargo, ND4476
55Casper, WY5967
56Tulsa, OK10144
57Albuquerque, NM12527
58Aurora, IL2583
59Austin, TX1984
60Fort Worth, TX8854
61Tucson, AZ10743
62San Antonio, TX7266
63Salem, OR7765
64Burlington, VT799
65Colorado Springs, CO8262
66Corpus Christi, TX12436
67Baton Rouge, LA13420
68Fort Smith, AR11448
69Rutland, VT7371
70Reno, NV5679
71Providence, RI8469
72Bridgeport, CT11157
73Fairbanks, AK10558
74Miami, FL22101
75Hialeah, FL4794
76Charleston, SC4114
77Minneapolis, MN4096
78Little Rock, AR13242
79Spokane, WA6392
80Columbus, OH6991
81Cheyenne, WY9382
82Norfolk, VA10680
83Orlando, FL32104
84Syracuse, NY8785
85Akron, OH11878
86Richmond, VA9090
87St. Paul, MN39106
88Fremont, CA6125
89Des Moines, IA7098
90Memphis, TN14134
91Columbia, SC10486
92Toledo, OH13559
93Aurora, CO78102
94Las Vegas, NV36113
95Frederick, MD20120
96Dallas, TX11087
97Gary, IN14331
98Kansas City, KS13856
99Kansas City, MO11688
100Tampa, FL27122
101Milwaukee, WI13375
102New Haven, CT13081
103Nashville, TN11993
104Buffalo, NY79107
105Salt Lake City, UT49115
106Boston, MA16130
107Dayton, OH11597
108Fort Lauderdale, FL71111
109Atlanta, GA50117
110San Diego, CA13135
111Cincinnati, OH80110
112Jackson, MS14711
113Yonkers, NY28127
114Modesto, CA103103
115Santa Ana, CA46123
116Portland, OR24134
117Houston, TX117105
118Anaheim, CA67124
119Springfield, MA113108
120Pittsburgh, PA48131
121Charleston, WV131100
122St. Louis, MO14468
123Rochester, NY54128
124Wilmington, DE75129
125Bakersfield, CA120119
126Birmingham, AL123116
127San Jose, CA14142
128Sacramento, CA86133
129Hartford, CT139109
130Seattle, WA21145
131Riverside, CA92137
132Shreveport, LA14677
133Flint, MI14595
134Cleveland, OH136118
135Denver, CO74141
136Los Angeles, CA51143
137Stockton, CA140121
138New Orleans, LA142112
139Tacoma, WA121136
140Long Beach, CA61144
141Fresno, CA122139
142Baltimore, MD137132
143Philadelphia, PA129138
144Chicago, IL128140
145Oakland, CA102146
146New York, NY29147
147Detroit, MI148126
148San Francisco, CA41148

Notes: *No. 1 = Best-Run
The columns in the table above depict the relative rank of that city, where a rank of 1 represents the highest quality of city services, and the smallest budget per capita, respectively.

Detailed Breakdown by City

Quality of City Services*
(Score)
 
CityFinancial Stability Rank Education Rank Health Rank Safety Rank Economy Rank Infrastructure & Pollution Rank 
1
(68.31)
Huntington Beach, CA80210214551
2
(67.81)
Virginia Beach, VA847568121
3
(67.50)
Madison, WI1325796675
4
(67.42)
Charleston, SC1734333680
5
(67.42)
Nashua, NH2150257459
6
(65.90)
Fremont, CA12719304786
7
(65.34)
Burlington, VT766435978
8
(64.85)
Bismarck, ND244432251855
9
(64.75)
Portland, ME145784132213
10
(64.69)
Boise, ID44411254595
11
(64.60)
Raleigh, NC1117224021100
12
(63.71)
Sioux Falls, SD235118372962
13
(63.69)
San Diego, CA95913323431
14
(63.48)
San Jose, CA541124552113
15
(63.42)
Provo, UT3570261011823
16
(63.36)
Boston, MA413015201259
17
(63.03)
Cedar Rapids, IA348138121578
18
(62.38)
Chesapeake, VA721961924129
19
(61.97)
Austin, TX661021645746
20
(61.78)
Frederick, MD3613721813415
21
(61.70)
Seattle, WA267119812947
22
(61.48)
Miami, FL86817805117
23
(61.37)
Worcester, MA961103317474
24
(61.11)
Portland, OR2053611712116
25
(60.83)
Aurora, IL9930271140108
26
(60.52)
Durham, NC324247737144
27
(60.47)
Tampa, FL324554606432
28
(60.44)
Yonkers, NY13467339648
29
(60.30)
New York, NY10127162312734
30
(60.00)
Warwick, RI1089267212117
31
(59.97)
Lincoln, NE2941131423110
32
(59.32)
Orlando, FL3732371048724
33
(59.25)
Manchester, NH931362026739
34
(59.12)
Grand Rapids, MI58754458607
35
(59.10)
St. Petersburg, FL643339725558
36
(58.91)
Las Vegas, NV757476493611
37
(58.68)
Fort Wayne, IN22551162211126
38
(58.59)
Lexington-Fayette, KY5639653835119
39
(58.48)
St. Paul, MN3013368421331
40
(58.47)
Minneapolis, MN10134231081322
41
(58.36)
San Francisco, CA901371651303
42
(58.35)
Charlotte, NC1548559913122
43
(58.27)
Missoula, MT1211453541453
44
(58.21)
Fargo, ND1022258397038
45
(57.93)
Knoxville, TN332999120143
46
(57.90)
Santa Ana, CA1044784430127
47
(57.76)
Hialeah, FL13012341753143
48
(57.15)
Pittsburgh, PA1263463288825
49
(56.92)
Salt Lake City, UT4959401108918
50
(56.51)
Atlanta, GA8362611032526
51
(56.39)
Los Angeles, CA12226285011469
52
(56.28)
Omaha, NE8263715333102
53
(56.16)
Eugene, OR29821025810949
54
(56.05)
Rochester, NY1098930551006
55
(56.01)
El Paso, TX12315802463114
56
(55.97)
Reno, NV9831565648120
57
(55.91)
Mobile, AL5319134812027
58
(55.86)
Garland, TX11638741619147
59
(55.67)
Casper, WY190114154172
60
(55.60)
Phoenix, AZ3985701123863
61
(55.59)
Long Beach, CA11818197973115
62
(55.40)
Mesa, AZ6878734632137
63
(55.29)
Spokane, WA696881101597
64
(55.13)
Anchorage, AK51436989379
65
(55.11)
Greensboro, NC51611512342131
66
(55.05)
Nampa, ID8414283486112
67
(54.99)
Anaheim, CA1404063456125
68
(54.98)
Arlington, TX5261824781139
69
(54.88)
Columbus, OH45112110367588
70
(54.53)
Des Moines, IA6712778676256
71
(54.36)
Fort Lauderdale, FL4366351328354
72
(54.34)
San Antonio, TX31699210510376
73
(54.23)
Rutland, VT96460962619
74
(54.19)
Denver, CO4998451139165
75
(54.16)
Wilmington, DE7223971199814
76
(54.14)
Oklahoma City, OK6961089143133
77
(54.12)
Salem, OR77116496967106
78
(54.11)
Aurora, CO401113110278140
79
(54.01)
Buffalo, NY11111548578045
80
(53.43)
Cincinnati, OH7384989012428
81
(53.35)
Rapid City, SD5912912076296
82
(53.27)
Colorado Springs, CO7872857576124
83
(53.16)
Tallahassee, FL71521058813529
84
(52.97)
Providence, RI13713541810741
85
(52.94)
Las Cruces, NM551067985111105
86
(52.67)
Sacramento, CA1177357718298
87
(52.66)
Syracuse, NY11312551925012
88
(52.39)
Fort Worth, TX10376506154145
89
(52.37)
Topeka, KS9710811294174
90
(52.28)
Richmond, VA41145123439370
91
(52.18)
Billings, MT47971229528109
92
(52.17)
Riverside, CA13146645131141
93
(52.16)
Cheyenne, WY167189737268
94
(52.02)
Louisville, KY271031061216885
95
(51.99)
Indianapolis, IN18123136107991
96
(51.85)
Wichita, KS621131285259111
97
(51.79)
Jacksonville, FL707712110610236
98
(51.49)
Lubbock, TX812011783106136
99
(51.47)
Warren, MI63100952913140
100
(50.75)
Columbus, GA4654148668566
101
(50.75)
Tulsa, OK259511912465104
102
(50.41)
Oakland, CA11256513812394
103
(50.26)
Modesto, CA12483906311292
104
(50.19)
Columbia, SC421049412611990
105
(50.13)
Fairbanks, AK1988521145877
106
(50.13)
Norfolk, VA851211276279107
107
(50.00)
Tucson, AZ911015912592103
108
(49.94)
Huntington, WV12871336810421
109
(49.90)
Gulfport, MS120371298716118
110
(49.81)
Dallas, TX135354711584101
111
(49.79)
Bridgeport, CT139126143114371
112
(49.46)
Lewiston, ME94140141279464
113
(49.34)
Springfield, MA129124864114150
114
(49.33)
Fort Smith, AR6058126864966
115
(49.24)
Dayton, OH4811410412812633
116
(49.16)
Kansas City, MO8753931422793
117
(49.09)
Houston, TX107426613311799
118
(48.94)
Akron, OH891021307413660
119
(48.86)
Nashville, TN1001091071291089
120
(48.54)
Bakersfield, CA110791017077146
121
(48.07)
Tacoma, WA74994613513887
122
(47.66)
Fresno, CA119809110099138
123
(47.13)
Birmingham, AL1063610313910561
124
(46.83)
Corpus Christi, TX1282813511161135
125
(46.71)
Albuquerque, NM92931001446981
126
(46.42)
Dover, DE886514513011535
127
(46.22)
Montgomery, AL114119139939542
128
(46.13)
Chicago, IL14860624811630
129
(45.93)
Philadelphia, PA12514711110910852
130
(45.17)
New Haven, CT142128428414022
131
(45.12)
Charleston, WV13649147823937
132
(44.54)
Little Rock, AR281171321477182
133
(44.19)
Milwaukee, WI1381188712211073
134
(43.55)
Baton Rouge, LA61120124143101134
135
(43.10)
Toledo, OH10514113778142128
136
(42.61)
Cleveland, OH1151381091469083
137
(42.25)
Baltimore, MD7914314613113784
138
(42.05)
Kansas City, KS1321441251184457
139
(41.89)
Hartford, CT147132299714410
140
(41.38)
Stockton, CA14110777116122148
141
(39.15)
Memphis, TN57122144148120130
142
(38.47)
New Orleans, LA1441051181411395
143
(37.77)
Gary, IN6513988134146142
144
(37.50)
St. Louis, MO13314814314512820
145
(36.41)
Flint, MI3814613112714844
146
(32.66)
Shreveport, LA14686142136113116
147
(30.86)
Jackson, MS14591138137145132
148
(30.20)
Detroit, MI143131140140147123

Notes: *No. 1 = Best-Run
With the exception of “Quality of City Services” score, all of the columns in the table above depict the relative rank of that city, where a rank of 1 represents the best conditions for that metric category.


Paper Notes

Limitations

This is a secondary data analysis of 148 of the most populated U.S. cities, not a survey of residents or a controlled study. Rankings depend on the availability and consistency of third-party data sources, including the Census Bureau, Moody’s, GreatSchools.org, the CDC, the FBI and Zillow, which are collected at different times and through different methodologies, introducing some inconsistency across metrics. The “Quality of City Services” score reflects a weighting scheme chosen by WalletHub’s research team across six categories (financial stability, education, health, safety, economy, and infrastructure and pollution); a different weighting could shift individual rankings. The overall “Score per Dollar Spent” rank measures spending efficiency, not raw service quality alone, so a city with a strong service score, such as San Francisco’s health ranking, can still land far from the top once per-capita spending is factored in. Data reflect a single snapshot collected as of May 19, 2026.

Survey Methodology

The analysis was conducted and published by WalletHub, a personal-finance website owned by Evolution Finance, Inc. It was not commissioned by an outside sponsor. WalletHub’s research team, led by analyst Chip Lupo, designed and conducted the study independently, comparing 148 of the most populated U.S. cities across 36 metrics in six equally weighted categories, each worth 16.67 points toward a 100-point “Quality of City Services” score. Data were drawn from public and institutional sources, including the U.S. Census Bureau, Bureau of Labor Statistics, Moody’s Investors Service, GreatSchools.org, the FBI, the CDC, Zillow and Numbeo, and were collected as of May 19, 2026. WalletHub sells financial products and comparison tools elsewhere on its site, but the city rankings are separate editorial content and do not involve a commercial stake in how individual cities are ranked.

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